Throughout March 2020, many businesses were forced to shut down in response to a global lockdown temporarily. The restrictions are being eased gradually, but the future remains uncertain.   You must be wondering who I am. Well, my name is Ratan Kumar, and I own a silk saree store in Varanasi. This Banarsi Silk Shop has been in my family for almost 100 years and was founded by my great grandfather. Our shop is famous for its brocades, fine silks, and opulent embroidery, all made of gold and silver.   In the wake of the covid outbreak, I wanted my business to thrive in the 'new normal' environment. With all these COVID restrictions, my silk sarees store was not performing well as sales and profit dropped drastically. After that, I decided to take my Silk Saree offline retail store online to sell silk sarees.   Not just this, but the reopening of businesses was subject to tedious and frustrating social distancing policies, mask-wearing, and limits on the number of ind...

The ecommerce industry thrives on saving time and money with increasing sales. With the increase in business, the demand for the products increases and the supply needs to match the pace. Manual procedures can seem exciting at the start. However, after a few days or months, it can become tiresome and hence reducing the productivity of the employees working in the ecommerce industry. With regard to this issue, the ecommerce industry is slowly adapting to automation. What is automation in the ecommerce industry? It might be perceived that automation in the ecommerce industry implies the use of robots in loading and unloading the products to be sold. However, there is much more to this perception. Automation of ecommerce is the use of multiple software applications and instruments to automate processes, tasks, or campaigns in the ecommerce business. It simplifies the procedure, reduces redundancy, and enhances efficiency. Automation includes a hands-free operation ...